What is the difference between a standard group tour and a private tour?
Standard tours are public bike tours that are open to anyone who books with us; whereas a private tour is closed to “public” bookings. We recommend private tours for families, couples, senior citizens and anyone who wishes to bike at their own pace. Private tours are fully customizable and are tailored to the client’s interests and needs. Those taking private tours may alter or add touring spots as they wish.
Are the urban bike tours at all risky?
Our bike routes avoid areas with high concentrations of traffic. In the unlikely event of a mishap, know that we are fully insured and that our guides are trained in first aid.
How many riders are allowed in each group?
We allow a minimum of one person for all tours expect for the Tigre Full Day tour, where there is a two person minimum. A maximum of twenty-one people are permitted in each group. Three guides are assigned to groups of this size.
Are minors allowed on tours?
Minors under 18 years of age must be accompanied by an adult. The minimum age permitted is 12. Families with children between 12 and 18 years of age can contact us for a private tour.
How do I book a bike tour?
You may book online, via email or by phone. Booking must be made at least two hours prior to the start of the selected tour.
What forms of payment do you accept?
We accept the following forms of payment: Credit card (Visa, MasterCard, Amex) via Paypal, bank transfer/deposit, check, cash (Argentine pesos and US dollars only).
How far in advance should a booking be made?
A booking can be made up to two hours prior to the start of the selected bike tour.
Are tours cancelled in the event of rain?
Tours may be cancelled by riders’ request in the event of torrential rainfall.
What is the level of difficulty of the bike tours?
Low. Our tours are designed for riders of all ages and all riding abilities. No special training needed, as these are relaxing pleasure rides.
What languages are the tours offered in?
Most of our tours are given in Spanish, English and Portuguese. However, we do provide tours in Dutch as well.
Are tours given year-round?
Yes, we operate all year long.
Are bike tours given every day?
We give both standard and private tours every day of the week as long as bookings are made in advance.